****ed off with incompetence from fnb

I received my Sars return today which was deposited into my fnb account only for my account to be put on hold until now its still on hold. When i spoke to an fnb consultant they say that its sars that has put the hold yet i see that its only fnb clients that have this issue and it's the bank thats actually doing this. On top of that initially when i called fnb numerous of times i was being told that it was my limits reached on my account only to go to the ***** department to tell me my account is on hold yet no one can tell me why or assist me. I needed cash urgently yet could not access my money this is so frustrating i actually feeling like closing all of my accounts with fnb and moving to another bank. I am ****ed off