****ED OFF PREMIER BANKING CLIENT
<p>I ordered my credit card online, and was told a courier compant would contact me. i then received a sms on friday morning 9/06/2017 saying the courier company is trying to contact me, when infact no1 called my cell number. None the less i called and arranged for my card to be delivered at my workplace. I also notified the lady that i am only at work till 15h30.. on sunday i received a sms saying my card will be delivered by 17h00 - 12/06/2017 .. at 17h10 the courier guy called me to say he will drop of my card on 13/06/2017 early in the morning. On the 13th no one delivered my card i contacted the courier company an they said my card has been delivered , i explained to them the story and they than said the card will be delived today 14/06/2017, the courier guy said he left my card with one of my colleages!!!!!!! *** . i asked who and he said he will come today at 12:30pm and show me. its now 1:50pm and i dont have my card. ****ED OFF PREMIERBANKING CLIENT </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
