****ED OFF IS AND UNDERSTATEMENT -!!!!!DOUBLE DEBITED - SMART LOAN AMOUNT

<p>P***ed off is really understatement to that way i feel!</p> <p>I called in to FNB to make changes on my personal loan debit order date.</p> <p>FNB has gone and double debited me on that old date and on the new date i changed it to in the same month!!!</p> <p>I have been told that it takes 48hrs to reverse! its been more that that now and still no money in my account , my debit orders are bouncing left right and centre , and my credit record has gone for a ball of sh*t because of this error. I have bank charges that are hefty because of these debit orders.</p> <p>And i suppose i will have to pay for this too.</p> <p>What really upset me is that , i went into a branch at the Glen shopping centre , i tried to explain that i am in a situation where FNB has deducted every cent out of my account i am left with nothing , due to their error. All they did was say sorry and it will 48hrs (Their favourite saying) to clear and theres nothing further they can do for me. I felt shattered and helpless.</p> <p>Ive been sent from pillar to post , when i call into the customer care to follow up when my money will be paid back to me.</p> <p>The most frustrating part is that FNB has the audacity to call me and tell me my account is in access and that i need to make payment immediately!! WHEN THE FAULT SITS WITH THEM.</p> <p> </p> <p>I GUESS THIS IS PROBABLY WASTE OF TIME , AS I KNOW THEY WILL PROBABLY JUST LOOK PAST THIS MESSAGE AS ANOTHER USELESS COMPLAINT!</p> <p>I hope you sleep better at night knowing you have taken food out of my kids mouth and left me with not a single cent!</p> <p> </p> <p> </p> <p> </p> <p> </p>