JC
Jade C

1 reviews | Active since Jan 2019

01 Aug 2020, 09:27

****ed off client

Absolutely shocking service with Fnb. I have been on hold with their debit order reversal division for 50mins and still no answer. What the hell are your staff doing? Having a nice cup of tea and chatting????? Who the hell is going to refund me on the airtime wasted holding on for your staff? Cause you guys are quick to charge poeple bank fees. But yet your staff are so ****** ***********!!!!

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Replies (1)
JC
Jade C's update01 Aug 2020, 10:37
Reviewer Update
Absolutely ridiculous total time waiting for your debit order reversal department is 1hour and 45 mins. I am highly ****ed off. I have wasted so my airtime holding on for your department. Who is going to compensant me for my airtime due to very bad service. I want immediate contact from that division before you close today!!!