LB
Lynn B

1 reviews | Active since Jul 2011

30 May 2017, 15:51

****ED OFF

<p>CAN A BANKER PLEASE SORT MY QUERY OUT BEFORE I REALLY GET MAD AND ESCALATE THIS ****ING QUERY TO CEO, MR JACQUES CELLIERS. IT ****ES ME OFF THAT FNB ARE DEDUCTING R75 OFF MY ACCOUNT EVERY SINGLE MONTH.</p> <p> </p> <p>SEE QUERY BELOW: Ref: SI- ********** </p> <p>Over two months FNB has deducted R75 for Items paid no funds 7 times. 10th April, 11th April,</p> <p>16th April, 19th April, 22th April, 23rd April and 24th April. A enquiry was lodge a month ago</p> <p>regarding the deducted money. Should that money not be reversed into my bank account</p> <p>TODAY I will lodge a formal complaint with Mr. Celliers.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2017, 16:04
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)