1 reviews | Active since Nov 2010
eBucks :-) Your Call Reference number is Rm***
<p>I'm over FNB answering the incorrect questions, all I want to know if when will my rewards issue be fixed, I am being told my accounts aren't in good standing, when I call Ebucks, they tell me I need to take it up with FNB, but then eventually Ebucks says it's an error on their part that needs to be resolved, it's still not resolved and I would like to use my Ebucks please by end of this week.</p>
Good Day Miss De Lange,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Miss De Lange,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)