Ebucks Website flaw

<p>Yesterday afternoon , Friday 11 June 2016. I purchased an ebucks voucher for R1700 , I was notified online that I would have a discount. However after the purchase I realized that I did not receive a discount as 17000 ebucks was infact deducted. I contacted ebucks (ref n : ********** 252) and was told that it if I bought R1600 I would have had the discount however because I paid abit more than a discount threshold the complete amount is taken. I then asked for a partial discount to which I am entitled as I was refused- because it can’t be done on the system! I proceeded to ask for a refund and was told there is no such thing as a refund! In addition, if the order is cancelled for me I won’t see anything experience is nonsensical and completely ridiculous! If you do not give me my money I am leaving your bank. Simple.</p> <p> </p>