PM
Peter M

1 reviews | Active since Aug 2014

03 Nov 2016, 11:03

eBucks - virtual vouchers not usable in portions

<p>I have used eBucks virtual vouchers extensively with Macro with no problem.</p> <p>I have now tried using them with Dischem and am very irritated and disappointed due to the fact that you have to spend the full amount to redeem the voucher.</p> <p> This should be boldly highlighted to customers before they purchase these vouchers.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Nov 2016, 14:08
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)