RO
Richard O
1 reviews | Active since Oct 2014
24 Feb 2016, 15:13
Ebucks Travel is a Ripoff
I was lead to believe that Ebucks Travel offered special deals to its loyal clients. <br> <br> I used their site to get a quote to fly on Emirates. Their quote was R37k.<br> <br> I went to Emirates and the exact same flights cost R29k.<br> <br> When I queried this with ebucks travel, the R8k difference/ripoff was dismissed as just that's how the system works. <br> <br> Nice way to reward your clients.<br> <br> So anyone using Ebucks Travel should be aware that they could be being ripped of by several thousand rand.<br> <br> Hopefully they put a prominent warning on their site letting their loyal clients know that benefits actually mean losses.<br>
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Replies (1)FNB (First National Bank)'s replyOfficial
25 Feb 2016, 09:00Hello fnbsteve,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875403.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875403.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Feb 2016, 09:00
Official
Hello fnbsteve,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875403.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875403.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
