1 reviews | Active since Mar 2009
eBucks - The Reward Levels are increasingly more difficult to achieve yet our Spend with FNB keeps increasing...
I have noticed that earning eBucks with FNB has become increasingly difficult and the reward levels harder and harder to achieve. I feel I am receiving far less value out of eBucks this year than in previous years yet my spend with FNB has only increased. Do you really have the best interests of your customers in mind? I am deeply disappointed.
Good day Mark,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Mark,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)