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urekha D

1 reviews | Active since May 2010

14 Mar 2019, 15:38

Ebucks terrible customer service

I purchased 3 items from ebucks. After cancelling the order immediately as it did give me the discount on all 3 - my order was still delivered. Recipient didnt like the color - tried refunding - ebucks agent says its too late. Upon opening the shirts - recipient of gifts sees that it is thin quality and see through material - still not happy. Can someone from Ebucks help.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Mar 2019, 08:25
Official
Good Day Urekha
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***