GM
Gerhard M
1 reviews | Active since Dec 2018
07 Dec 2018, 13:26
Ebucks t
Most dissapointing ever. Phoning in everyday to follow up on delivery of items purchased on Ebucks with ro reply what so ever. And apparently delivery takes 6 business days, so item bought on the 23rd of November should be delivered by the 3rd of December latest. So according to the call centre 6 business days are the 7th of December so clearly someone can not count and should not be working at a financial institution.!!!!!!!!!!!!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Dec 2018, 13:59Good Day,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologize for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologize for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Dec 2018, 13:59
Official
Good Day,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologize for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologize for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)