1 reviews | Active since Dec 2017
Ebucks Shopping
Disgusted in the ordering process implemented by FNB. Placed an order through Ebucks Monday the 27th. Still have not received the product. Instead the 3rd party has tried to communicate with me. 3rd party has the worse way of communicating, barely educated and couldn't understand a word i was saying. They asked again and again for the delivery address as FNB had not forwarded this address to the 3rd party. This failed as he couldn't understand a single word i said. 3rd party wanted to deliver on a Saturday, but i clearly stated to FNB to deliver to my place of work. They promised delivery yesterday. im still waiting for it to be delivered.
Hello Adam.greve,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to your private banker to intervene and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Adam.greve,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to your private banker to intervene and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
