Ebucks Shop Service Terrible Still Waiting after 11 days

The support service of Ebuck Shop is terrible. Here are the reasons:

1. There is no direct number to dial for support - you have to go through customer services that logs a query and only 1 or two days later you may get a response. (As a minimum you should give a direct number/email for follow up calls once logged!) 2. Eleven days after reporting a defunc new dishwasher bought through the Shop 3 months ago, they still have not even fetched it! First time the wrong guys were sent (expected a small packet, not a dishwasher). Reported again (same process) and we still have not been contacted again.

It certainly seems that FNB Ebucks shop is not interested in repeat sales which you get through good and quick service. Unfortunately I cannot recommend them or their service anymore.