1 reviews | Active since May 2011
ebucks shop FAILS
I purchased a product from the ebucks shop on the 28th Novemeber 2017 - as of today, the 12th of December I still have not recieved my purchased product. When I call the ebucks call center they cannot tell me when I can expect delivery stating they are waiting for a response from the supplier? WHY DO YOU HAVE A PRODUCT IN YOUR SHOP IF THE SUPPLIER CANNOT SUPPLY IT, or at the very least be able to supply a delivery date! Shocking! I want my money back and I will purchase elsewhere please?
Hello Patrick001,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Patrick001,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)