1 reviews | Active since Dec 2017
Ebucks shop doesnt actually exist
I placed and order 3 weeks ago. No feedback on where the delivery is, Ive tried to call, email, message, facebook, hell i even sent smoke signals, but nobody can help .... Nobody knows what is going on with the package, it just sits in the order confirmed status on their site, been there for 3 weeks.
With December holidays coming, where would you like to deliver it too? You going to follow me on my holiday? I guess I shouldn't be concerned, as its actually never going to be delivered is it?
Super disappointed right now, can someone just give me some information on what is going on?
Hello Matthew-nel,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Matthew-nel,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)