RB
Ruan B

1 reviews | Active since Aug 2012

22 Nov 2018, 13:25

eBucks Shop Black Friday a ****...

I added items to my cart before the black friday deals started, went through the whole order process and was busy with payment when my page got refreshed and these items where no longer in my cart, they are still available on the store no sold out sticker or any information but the new discounted product is not able to be placed in your cart. So the idea I am getting it is a money making scheme preventing people from purchasing the discounted items and the items can be easily placed in the cart for the full price.

When phoning your store i get an easy answer of then it is sold out but then why do some items state that and others not? and these questions cannot be answered by anyone.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2018, 14:36
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***F.

Regards 

Hello Peter Complaints Team

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