CL
Clinton L

1 reviews | Active since Dec 2016

17 Jan 2017, 23:25

eBucks Service

<p>Good Day</p> <p> </p> <p>I bought a Bank Battery for my cell phone last year end of Dec 2016 , It took them about 2 weeks to deliver it.</p> <p>Then I find it does not work , so I called them the following day after getting the Bank Battery and they told me they will change it out for me , that the hole change out of the bank batter for my cell phone will take at most 10 Days..... I was not too happy but ya what can I do.</p> <p>Its been 11 days now going onto 12 days and still nothing ... the staff at ebucks dont even call you back to give update on whats going on............................... I will not recomend ebucks to anyone after this bad service I have been getting...... </p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jan 2017, 10:05
Official

Good day Mr. clinton-jason-lee

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

CL
Clinton L's update20 Jan 2017, 17:38
Reviewer Update

Good Day

I have recieved the replacment Smart Power Bank today , But again falty after waiting so long for the replacment now I have to wait again for someone to give me a working Power Bank.............................................................................................