Ebucks sent to incorrect number

We ordered an ebucks voucher for makro and the sms voucher was sent to the incorrect number, by doing a security check she determined that the voucher should have been sent to us. She proceeded to enquire how we could use the voucher(since the other person did not forward the sms to us, after we phoned them)<br> Semadi explored all the opportunities and found a solution to block the voucher number for a few hours so we could use it. We were requested to phone her when we are at the till and she unblocked the voucher number for us to use.<br> She is very friendly, caring, helpful, thorough, patient and has a good work attitude.<br> Thank you very much for your help! <br>