1 reviews | Active since Aug 2016

29 Apr 2019, 08:42

ebucks ****

good day

FNB ebucks is a ****, I am on a level 4 benefit where I am assured to get R2.00 back on every petrol litre I pour using my cheque account I have been monitoring that and they never credit me accordingly , I usually pour +-55 litres on the 25-26 of every month and even during the month I still por gas using my cheque account I also pay on the participating stores using my cheque account hoping id earn myself ebucks credits but all in all I get way lesser than what my level offers . On the 27-04-2019 I poured about 56 litres at Engen garage & I can assure you that when they process my credits I will get lesser than I should be credited

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Apr 2019, 11:05
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. Kindly use the below referenceA complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one) 
's update07 May 2019, 10:14
Reviewer Update
hi I did get a call from one of the ebucks agents and I was not happy with the feedback , they are just hiding behind terms and conditions . this ebucks thing is just a reap off period . regards Ngubs