eBucks ****
I have been a Loyal FNB client for years. i have recomended them to all my friends however as the years go on they seem to be starting to ***** their clients more and more.
I have a cheque card, credit card, savings account, sim card, eBucks, everything is through FNB except I am short of a loan only cos Nedbank offered a much better rate than FNB did for my home loan. (Just have to say Been banking with FNB for 14+ years, never banked with Nedbank and Nedbank offered 5% less than FNB and I have perfect credit record.)
So back to my story. I am only on level 3 on my eBuck. When ever I call they say i need something new. I now have everything FNB offers and i do everything they need me to do to go up in levels except for having a personal loan. I will never reach their top level cos of this. FNB want you to be in debit with them so you can pay interest just so you can go up. Doesn't matter they are sitting with my savings loan that out to people and they giving me a ****ty 1%/2% on it.
I'm going to start shopping around. My friend is with Standard Bank. He was with FNB but says he gets so much more from Standard than he ever did with FNB. ***** eBuck he gets Urewards and gets a lot more money back and does a hell of a lot less to get it.
Hello Highfrog,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Highfrog,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
