MP
Mohamed P

1 reviews | Active since Jun 2011

08 Nov 2017, 13:36

eBucks: Save R60 but Pay R300 Delivery Fee!?

Buy a R289 box of pampers on the Daily Deal Save R80 Pay R280 delivery fee!?

This is crazy. Everything I add to my cart costs at least R200 delivery and most of the time it's R300. eBucks has found a new way to rip us off. At some point it's going to be a breaking point and I'm going to leave FNB and I think that point is coming. I have a Premier Cheque and Credit card and I'm on level 5 but I get no value from eBucks!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Nov 2017, 07:40
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)