1 reviews | Active since Jan 2010
Ebucks rip-off
When you on ebucks level 5 you supposed to get 40% discount on flights. So I book a flight of R1700 and it comes to R960. Then FNB says you must pay 5000 ebucks = R500 towards this flight = R1460 is the total amount you are charged. Therefore your discount is R1700 - R1460= R240.
So these liers make you have all these fancy thing and makes you believe you score 40%. infact it is 14%. It is cheaper to book on the website of the airline.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Privat Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Privat Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)