Ebucks rewards not correct

I've been on reward level 5 for a couple of months, then suddenly in August I drop to level 4. I looked on the OB site to determine what went wrong. I noted that I was not rewarded for In-Contact/Bundled pricing/Login to Wesbank acount. But I've done all of that? I email premier banking and Ebucks. They send me backwards and forwards without resolution. I decided to choose the bundled option again (just to play it safe for the next month). My queries for August has not been resolved yet. Now in September i'm again on level 4. Bundled pricing option still not showing as a reward. Wesbank login still not showing as a reward. On top of that i'm not receiving reward for overdraft over 10k with between 10 and 100% usage. On top of that I spent more than 3k on my credit card however don't get the maximum allocation. <br> <br> They make you jump through hoops to get the rewards, I jumped through the damn hoops now give me my rewards I deserve. I want my August rewards recalculated correctly. I want my September rewards recalculated correctly. I want someone to phone me and get this done. Your call centers are useless - if you don't have private banker you're *****ed.Premier my a$