MM
Michael M

1 reviews | Active since Oct 2016

23 Jan 2020, 06:27

eBucks rewards incorrect

My ebucks rewards are incorrect - I’ve logged 3 complaints to get it rectified, yet for some reason each request is ignored. Well done FNB - another “How can we ***** you” epic moment!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jan 2020, 11:37
Official
Good Day 

 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is ***

Regards 

Hello Peter Complaints Team 

***