1 reviews | Active since May 2016

16 Nov 2018, 10:26

Ebucks reward level error

Ebucks Rewards

My level has been lowered from a 5 to a 4, due to them not picking up the money being paid into my saving account.

this has cost me roughly R400 in ebucks.

Please investigate how to rectify this error

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Nov 2018, 11:04
Official
Good Day Picota 
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***