AP
Andre P

1 reviews | Active since Jun 2019

22 Nov 2022, 10:30

ebucks purchase via FNB App just not happening

Spent ebucks to buy a Garmin watch, they said eta was 17th Nov, but order tracking shows not dispatched but ready for collection since 11 Nov... have escalated 2x but no change... ebucks guys say its the suppliers' fault and they can't access their system??? how can we resolve this?

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AP
Andre P's update29 Nov 2022, 10:20
Reviewer Update
At least I got the delivery yesterday the 28th, not too impressed with automated generic escalations that didn't let me know when to expect resolution. ...thankyou for delivering