1 reviews | Active since Feb 2017
Ebucks Purchase
<p>I am very disappointed with the service from FNB Ebucks. I ordered a product, requested a change in size before the delivery and still recieved the incorrect size.</p> <p> </p> <p>Further to that i had to call and speack to 4 different people and each of them had something different to say.</p> <p> </p> <p>The service is very bad and this is my first poor experience with FNB ebucks. Now i have to wait for them to fetch the incoreect order they will re-imburse me and i must order it again and wait another 5-6 days for delivery. This is absolute nonsense.</p> <p> </p> <p>I will never again buy from the ebucks shop</p> <p> </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
