eBucks please!!

<p>For three months now, I've been querying a) my reward level, b) my eBucks allocated, and c) my statement delivery.</p> <p>I've contacted FNB as well as eBucks directly to query why I am not receiving my correct reward level points and ebucks - and I am a Premier client! I recieved eB54 for the month of Feb?? In the meantime, I transact online, via the app, my debit orders are in line... my account is not overdrawn. Yet nobody bothers to take the time to actually LOOK into the query, because it's easier to re-send the same one liner email as the time before! Pathetic, and I deserve better service from you!</p>