RM
REFILWE M
1 reviews | Active since Jul 2015
09 Sept 2015, 08:09
Ebucks Pin
Hi,<br> <br> I'm so upset at FNB Ebucks so much that I'm moving banks.For the past two weeks I've been sent from pillar to post and promised someone from there help desk will be in contact with me. They unable to send me my ebucks pin via sms. Which for me is ridiculous, I don't get the logic. I even wen to the branch and they still couldn't fix this. I've spent money calling the Ebucks and incontact help desk still no joy. <br> <br> I'm a loyal FNB client who's been with them for over forteen years. I have over nine accounts with them. But i'm jumping ship! all because of the stupid ebucks pin.
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FNB (First National Bank)'s replyOfficial
09 Sept 2015, 13:41Hello Aanto860413,
Thank you for raising your complaint.
As per telephonic conversation with Leon, kindly note that we have escalated your complaint though to our technical department for assistance and we will be in contact with you to provide feedback.
Kind regards,
The eBucks Team
Thank you for raising your complaint.
As per telephonic conversation with Leon, kindly note that we have escalated your complaint though to our technical department for assistance and we will be in contact with you to provide feedback.
Kind regards,
The eBucks Team
FNB (First National Bank)'s reply09 Sept 2015, 13:41
Official
Hello Aanto860413,
Thank you for raising your complaint.
As per telephonic conversation with Leon, kindly note that we have escalated your complaint though to our technical department for assistance and we will be in contact with you to provide feedback.
Kind regards,
The eBucks Team
Thank you for raising your complaint.
As per telephonic conversation with Leon, kindly note that we have escalated your complaint though to our technical department for assistance and we will be in contact with you to provide feedback.
Kind regards,
The eBucks Team