1 reviews | Active since Jan 2012
ebucks order cancceld without any warning
I recently ordered a kiddie splay set using my ebucks and that was on the 19/04/2018 I received an sms that my order has been cancelled due to low stock I will not accept this . my ebucks has not been refunded to me. I need this to sorted out immediately the toy I bought is for my sons birthday that will be on the 01/05/2018 now I have nothing im extremely disappointed
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB eBucks Shop who had advised that they had been in contact with you and that the matter had been resolved.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB eBucks Shop who had advised that they had been in contact with you and that the matter had been resolved.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)