1 reviews | Active since Jul 2016
Ebucks, not worth earning!
I have been on level 5 every month for as long as I can remember which gives me a 40% discount, but for what? The 40% Makro was removed early last year, then in Feb this year, the 40% checkers discount was removed. Now Dischem. I religiously use my CC to earn ebucks especially for Makro and Checkers discounts. The response from ebucks is that these vouchers are rotated. Makro has never come back at a 40% discount. I doubt checkers will. Why aren't these discounts rotated as stated on your website? Ebucks went from the best rewards programme to the worst. So disappointing!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
