Ebucks not working, disappointing service

I am so dissapointed with the service from ebucks.

1) Vouchers I get a free wimpy and when I tried to redeem my voucher the manager at Wimpy says that FNB vouchers at Mall of the South doesn't go through and they have been having trouble with it. I had to pay for my meal even though I've got this benefit that doesn't work? It's embarrassing.

2) I still don't get ebucks for my life policy that I have with FNB. I've called in to correct this, the consultant said that it was corrected but it still isn't loaded.

3) My husband is still not connected to me on the app even though I added him as a spouse and we now have the same accounts. Not getting ebucks for this either.

4) When I tried to purchase on Mr D and Take alot it didn't go through. Gives me an error that my card is on hold. I contacted secure chat and they said that it's not on hold. It's black Friday and I saved my ebucks to purchase something and now I can't and the deal might end before I can use my ebucks.

This is extremely disappointing because you follow the guidelines in order to use the benefits offered but non of them seem to work. I was sitting in Wimpy trying to redeem my voucher only to be told it doesn't work. I hope that somebody contacts me to resolve these issues because I have all my eggs in the FNB basket and if this is the type of service I receive I might as well move my account, my husband's account and my business account over to another bank.