bC
bronwyn C

1 reviews | Active since Dec 2012

21 Sept 2018, 16:51

ebucks not sending me my voucher or respoding

i lost my sim that gets the sms from ebucks, i cashed out my ebucks and did not get the sms. i have emailed many times only to be ignored.

I want my voucher emailed to me with emmidiate effect.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2018, 08:23
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB eBucks who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)