MB
Mimi B
1 reviews | Active since Aug 2010
18 Mar 2015, 15:24
Ebucks not allocated as should
Well finally got my credit card sorted out after numerous excuses. Now the EBUCKS has STILL not been sorted out. I have phoned in and I have had them phone me. I was promised the last time by Emmanuel Govender that he would assist me and get them to sort everything out, I was told within 48hrs. This was on 09/03/15@10:00am. I AM STILL WAITING. This is so ridiculous, how does FNB &
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FNB (First National Bank)'s replyOfficial
19 Mar 2015, 09:52Hello mimibur,
Thank you for raising your complaint with us.
As per your telephonic conversation with Natasha, your complaint has been escalated to the relevant department, kindly note that once we have received feedback we will be in contact with you.
Please be advise your ref number is:Rk***
Regards,
The eBucks Team
Thank you for raising your complaint with us.
As per your telephonic conversation with Natasha, your complaint has been escalated to the relevant department, kindly note that once we have received feedback we will be in contact with you.
Please be advise your ref number is:Rk***
Regards,
The eBucks Team
FNB (First National Bank)'s reply19 Mar 2015, 09:52
Official
Hello mimibur,
Thank you for raising your complaint with us.
As per your telephonic conversation with Natasha, your complaint has been escalated to the relevant department, kindly note that once we have received feedback we will be in contact with you.
Please be advise your ref number is:Rk***
Regards,
The eBucks Team
Thank you for raising your complaint with us.
As per your telephonic conversation with Natasha, your complaint has been escalated to the relevant department, kindly note that once we have received feedback we will be in contact with you.
Please be advise your ref number is:Rk***
Regards,
The eBucks Team