1 reviews | Active since Sept 2010
Ebucks Not allocated
This is the 2nd month in a row that my Ebucks Points for my Revolving loan facility is not allocated to my account. I'm missing on 2000 points on:
Do you have an FNB Revolving Facility with a credit limit of at least R15 000 of which you've used between 40% and 85% during the month?
Do you have an FNB Revolving Facility with a credit limit of at least R15 000 of which you've used between 40% and 85% during the month, and do you have an FNB Revolving Facility credit agreement that's been signed within the last two years?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)