JdP
José de Pinho

1 reviews | Active since Jan 2014

13 Jun 2018, 11:29

eBucks - non compliant?

Ordered from eBucks and received half of the "package", contacted them and they have sent something of what was missing, have sent email to request a date for the delivery of the outstanding item, and still waiting, nearly three weeks after the order was placed

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2018, 12:31
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

JdP
José de Pinho's update22 Jun 2018, 07:18
Reviewer Update
IT has been sorted out. Thank you