eBucks : makro vouchers (...and other eroding eBucks benefits)

<p>This email serves to express my extreme disappointed with FNB’s decision to remove the discount from makro vouchers (even if it is for a short while, and even if it will come back on discount later for a limited time).</p> <p>The heart of eBucks is the rewards we get… it IS a Rewards programme, after all … and if the rewards keep getting diminished, eBucks will simply be a shell with no substance.</p> <p>You and your actuaries may believe yourselves to be very smart in how tweak a little here and there to give us the perception that you’re just making changes and not eroding the rewards, but we know the truth.</p> <p>We know.</p> <p>So yes … today it’s makro vouchers without discounts, tomorrow it will be a lower percentage on credit card swipes, and the day after it will be a pointless exercise to jump through all your silly hoops (I know I do it, and you know you make me do it) to get those diminishing rewards.</p> <p> </p> <p>Let me summarise it with a simple warning…</p> <p>You better tread carefully: We know what you’re doing and, luckily for us, other Reward programmes are learning from you quickly and giving us real alternatives.</p> <p> </p> <p>I’m watching you,</p> <p>Hamza</p> <p> </p> <p>(Dear Call Center person reading this… kindly forward this to your superiors so that it gets to a person who actually deals with the creation and control of when and how the eBucks discounts get formulated and app****. If you don’t, there’s nothing I can do. But I will be posting this on HelloPeter to get more exposure, and trying to find any email addresses for senior FNB/eBucks personnel to send this to. Please do what you can from your side in the interest of all eBucks clients)</p>