PG
Pinni G

1 reviews | Active since Jul 2009

01 Dec 2016, 10:51

Ebucks lack of feedback

<p>Called to log a query of a voucher not working on Monday 28/11.</p> <p>Ref: ********** q</p> <p>Was promised feedback within 48 hours. To date, heard nothing</p> <p>After no feedback today, called and was put on hold and waited and waited</p> <p> </p> <p>Pathetic service!!!!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Dec 2016, 13:51
Official

Good day Mr. ponchg007

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***