DW
David W

1 reviews | Active since Dec 2017

09 May 2024, 12:57

Ebucks - Kauai & FNB on the Go additional benefit query

Good day FNB

Can you please sort out the Ebucks additional benefit for the Kauai & FNB on the Go asap?

I'm going to CPT this weekend and for the past 4 months I could not use the additional benefits as you have not addressed and solved this issue on my profile. This is now the 4th time asking from November 2023.

Please advise why this keeps happening on my Ebucks profile and is there a way that you can fix this permanently??? I can't believe I have to waste this amount of time to get a normal app feature fixed.

0
Replies (2)
DW
David W's update24 May 2024, 14:44
Reviewer Update
Good day

Any news on this?

It has been 2 weeks and absolutely no response from you guys.

Worst is, it has been 9 months since my first query on these (September 2023).
DW
David W's update07 Jun 2024, 12:02
Reviewer Update
Good day

Any update? Nobody has contacted me or even tried to offer any sort of solution for this problem. C'mon guys, just at least try to fix the problem.