TK
Tahir K

1 reviews | Active since Jul 2018

14 Jul 2018, 12:29

Ebucks incorrect percentage calculation

My ebucks fuel rewards are being calculated at the wrong percentage, I've sent a mail to info@ebucks but there is no response.

I'm losing more than 1000eB because of this.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jul 2018, 08:09
Official

Good Day Tahir Kadri,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Ebucks to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***