1 reviews | Active since Feb 2017
Ebucks homeloan promotion a disappointment
<p>With an FNB Homeloan promotion we were promised 40% of our first installment (March 2017) back in ebucks. Despite several phonecalls and further emails to Randall Adams, our consultant, there is still no ebucks.</p> <p> </p> <p>I took time off work to paint our new home with fresh new colours before a rainy winter season starts in the Cape. Our ebucks were going to be put to good use with new paint from Makro. Now my time is up, I have to hire a paintwr to do it...and still no response from FNB. Sadly 'how can we help you?' really is just an empty promise.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
