eBucks Home Loan ****

During my home loan application, I was assured by a consultant (Loreal Playandi) that I qualified for the '50% back on first home loan payment in eBucks' promotion.

My first payment was debited off my account on 20 May 2021, and no eBucks have been deposited into my account a month later. I called the eBucks call centre who said they could not help; the Home Loan department said that they could not help either and that I would need to contact the eBucks call centre... and on and on the loop goes.

I have seen multiple complaints from other FNB customers who have experienced the same issue. This is tantamount to ***** and a case of false / misleading advertising could quite easily be brought against FNB...

Cannot believe they have the gall to call themselves "SA's best digital bank"... what a disgrace