aA
andrejor A
1 reviews | Active since Mar 2015
16 Aug 2019, 13:30
Ebucks gives terrible service
So I contact ebucks to get my ebucks pin. It gets sms'ed. Upon wanting to use it, I get told invalid pin. I stand there like an idiot. Upon calling, I get told there was a "technical error" on my card. Not my problem. Ebucks already owes me for not sending me the mail about the FNB app, which they **** about. Now this?
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FNB (First National Bank)'s replyOfficial
16 Aug 2019, 14:59Good day Andre,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply16 Aug 2019, 14:59
Official
Good day Andre,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F
Regards, Hello Peter Complaints Team
***