Ebucks fuel rewards - incorrect calculation
I noticed, as per the Ebucks fuel rewards system, In the month of January as example, you receive your reward based on R15.24 ( the price of fuel in December inland ). This is incorrect – the price of fuel inland was R15.01 inland in December (https://www.aa.co.za/fuel-pricing) . Based on the amount I spent on Fuel in December, divided by the incorrect price provided by Ebucks, the reward is not really a reward.
FYI – I filled up 2 cars, one on the 6th December and the other on the 10Th December – so the theory of R15.24 prior to 5th December is out the window.
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FNB (First National Bank)'s replyOfficial
21 Jan 2019, 10:17Good Day Kaashif BooleyThank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.Ref: ***NFRegards,Hello Peter TeamTel number: ***
FNB (First National Bank)'s reply21 Jan 2019, 10:17
Official
Good Day Kaashif BooleyThank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.Ref: ***NFRegards,Hello Peter TeamTel number: ***