EN
Elias N
1 reviews | Active since May 2012
09 Oct 2019, 09:09
eBucks forever backlogged
I logged a query about incorrect points allocation on my eBucks profile about a month ago, but I am getting no feedback. I keep getting told there is a backlog. This is unacceptable.
This month my eBucks points are also allocated incorrectly. This feels hopeless. What is the point?
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Oct 2019, 11:34Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Oct 2019, 11:34
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***