Ebucks false adverti*****t

Since FNB ebucks moved from checkers to pick n pay they are not allocating 20% back when I used virtual card when making payments at Pick n pay. They will say you have missed out. You could have earn so much if you did not use physical card. When I check I found out that I have never use a physical card when making purchases at Pick N pay. To me I have never got 20% back for all purchases that I have made at Pick n pay. This is a false adverti*****t.