EBUCKS FALSE ADVERTISING = PURCHASING FROM MR D & PNP ASAP

Like many FNB Customers, I was drawn in by the promise of eBucks when purchasing from Mr D and PNP ASAP.

It is ALL false advertising (I am trying to NOT call it a blatant LIE).

1. NO EBUCKS REWARDS.

2. MONTHS OF CALLING.

3. BOUNCED AROUND BETWEEN PICK N PAY HELPDESK, SUPERBALIST (MR D) AND EBUCKS CALL CENTRE. STILL NOWHERE SINCE JUNE REWARDS NOT PAID SINCE LAST YEAR.

4. EMAILS TO EVERYONE. INCLUDING SCREENSHOTS OF MY PURCHASES WITH ORDER NUMBERS, THAT THEY CLAIM THEY CANNOT SEE.

5. After thoroughly annoying the FNB Call Desk I was FINALLY given a reference Number: ***Q.

6. FNB voice on eBucks claims you can speak with them on the FNB App. eBucks and app messages tell you that is A LIE.

7. eBucks says PNP ASAP does NOT give eBucks AND YET the FNB App shows clearly that this is A LIE.

8. NO ONE WANTS TO HELP ME.

9. IT IS ALMOST THE MIDDLE OF JANUARY??? WHERE ARE MY DECEMBER EBUCKS, NOT JUST WHAT IS OUTSTANDING????

I won't go quietly. My next stop is all social media.

I WANT ALL MY EBUCKS.

PNP ASAP MR D CHECKERS

AND I WANT THEM NOW.

Sometimes institutions need to learn a lesson in KEEPING PROMISES by upsetting customers like me.