1 reviews | Active since Jul 2015
Ebucks false advertising
<p>Received an email about the ebucks shop promotions on the 27th of June 2017 at 16h17.</p> <p> </p> <p>Immediatly went to the ebucks shop to purchase a Garmin Virb action camera that was on sale. The product was not listed at all on the website. Today on the 28th of June 2017, the product is listed and shown as "out of stock". </p> <p> </p> <p>I then phoned the company to enquire about this, the first lady (Aneisha) i think was her name, hang the phone up on me.</p> <p> </p> <p>The next representative (Tumi) told me that their was various enquiries about the product but it is not available anymore.</p> <p> </p> <p>How do you promote items that is not available for purchase on your store and then only update the store to show it is out of stock?</p> <p> </p> <p>Please advise.</p> <p> </p> <p>Benno</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Credit card department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Tracey Sonickson
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Credit card department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Tracey Sonickson
Email address: *** Tel number: *** (option one)
