SD
Siphethuxolo D

1 reviews | Active since Sept 2016

21 Nov 2018, 16:28

Ebucks Fail!!!

I have been trying to get ahold of Ebucks dept to question as to why I no longer qualify for ebucks yet the last time I checked I do qualify. They seem to never respond to me and I am losing out on ebucks earning whereas all my spending is ebucks orientated. What a wow ebucks...what a wow! I need all my ebucks back

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2018, 09:28
Official
Good day Spera Didiza, 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to eBucks for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)


SD
Siphethuxolo D's update12 Dec 2018, 16:47
Reviewer Update
I am not satisfied with how this is being handled
SD
Siphethuxolo D's update14 Dec 2018, 11:08
Reviewer Update
I am not satisfied with how this is being handled